Frequently Asked Questions

Do you have questions about our olive wood kitchen utensils or our shop? Here you will find answers to the most frequently asked questions.

About our products

Why are olive wood kitchen utensils more expensive than other wood products?

Olive wood is one of the highest quality and rarest types of wood in the world. It grows very slowly, is only available in limited quantities, and has an exceptionally dense structure.

Our olive wood kitchen utensils, such as cutting boards, Bowls, and kitchen tools, are made from solid wood and refined with careful craftsmanship. The unique grain and elaborate processing make each piece a durable one-of-a-kind.

Where does the olive wood come from and where are the kitchen utensils made?

The olive wood for our kitchen utensils comes exclusively from the Sfax region in Tunisia, which is known for one of the best olive wood qualities worldwide. All items are handcrafted from solid olive wood there. Through local production, we can ensure sustainable sourcing and short transport routes.

Are olive wood kitchen utensils food safe?

Yes, all our olive wood kitchen utensils are 100% food safe. They are only finely sanded and treated with natural cooking oil – completely free of varnishes or chemical additives. This way, you can use them for all foods without concern.

Are your kitchen utensils made from solid olive wood or glued?

Our cutting boards, Bowls, and kitchen tools are always made from a single piece of solid olive wood. No glue layers or connections are used.

An exception is the utensil box: It is glued from several pieces of olive wood to ensure shape stability and sufficient volume. Here too, we use only solid olive wood – no plywood or foreign materials.

Are olive wood kitchen utensils sustainable?

Yes, olive wood is a particularly sustainable material. The trees are only felled when they no longer bear fruit. The wood is fully utilized, so no resources are wasted.

By choosing olive wood, you consciously opt for durability, short transport routes, and resource-conserving processing.

Are olive wood cutting boards and kitchen tools heat resistant?

Due to its high density and hardness, olive wood is excellently suited for use in the kitchen. It also withstands contact with hot foods without warping or cracking. However, direct contact with hot stovetops or ovens should be avoided.

Can olive wood kitchen utensils splinter or crack?

Olive wood is extremely robust and durable. With proper care, the risk of cracks or splinters is very low. It is important not to soak the kitchen utensils in water for long periods and to regularly treat them with a little oil. This keeps them smooth and stable.

Does the color of olive wood change over time?

Olive wood naturally has a warm, honey-yellow tone. Through contact with light, air, and food, the wood can darken slightly over time. This is a natural process and highlights the individual character of each surface. Regular oiling beautifully enhances the grain.

How should I care for my olive wood kitchen utensils?

To keep your olive wood beautiful for a long time:

  • Always clean by hand with warm water and mild detergent
  • Thoroughly dry after washing
  • Regularly rub with some cooking oil to maintain the wood
  • Never clean in the dishwasher – heat and moisture damage the wood

For detailed care instructions

Do you offer engravings or custom designs?

No, we deliberately do not offer engravings or custom designs. Our aim is to produce high-quality olive wood kitchen utensils in consistent quality.

Payment & Shipping

When will I receive my order?

Orders are shipped within one business day. Within Germany, you will receive your order in 1-3 business days.

You can find all other countries & shipping information here.

How can I check the shipping status of my order?

Orders are shipped within one business day. Once this has happened, we will send you an email with your tracking number and tracking link.

Click here to track your order.

What are the shipping costs?

Within Germany, your order is free of shipping costs from 79€. Otherwise, the shipping costs within Germany are 6,95€.

Find more countries & information here.

How can I pay with you?

With us, you can pay with PayPal, Klarna, Apple Pay, Google Pay, all major credit cards (VisaMastercardAmerican Express, Maestro, UnionPay), Shop Pay, EPS, Twint, Satispay, iDeal, Bancontact, MobilePay and BLIK.

With Klarna you can even pay up to 30 days later.

Which shipping service provider do you use?

Within Germany, we ship all our orders with DHL and GLS. To all other countries, mostly with GLS.

You can find more detailed information here.

Returns

Can I exchange or return an item?

Of course! You can return all items within 30 days from receipt of the goods. You can find more details here.